Standard Delivery:
All items are posted 1st Class with Royal Mail. If you purchase and pay by 2pm Mon-Fri (excluding bank holidays) your order will be posted that day. If you purchase an item on a Saturday before 10.30am it will be posted the same day. After this time on a Saturday or Sunday it will be dispatched on Monday (excluding bank holidays).
When will my order arrive?
The below are guidelines for standard delivery. Please note that they are approximate and your order could take longer. There are options available for express delivery if you need your order urgently.
UK: Approx 2-3 working days after dispatch
Europe: Approx 3-5 working days after dispatch
Worldwide: Approx 5-7 working days after dispatch
There are options as you check out to purchase express and next day delivery for a small additional charge. We recommend this if you need your order urgently or guaranteed by a specific date.
Express Delivery:
We offer express delivery anywhere in the world. So if you need your order urgently, simply upgrade at the checkout. Our express delivery charges are incredibly competitive and you will be provided with a tracking number for this by email once your order has been shipped.
When will my order arrive?
UK: if you upgrade to ‘express’ (and order before 2pm) you will receive it the next working day. If it is after 2pm, it will arrive within 2 working days. There are other options available too, such as 9am delivery and Saturday delivery (when ordering on a Friday)
USA, and Europe: we offer 1-2 working day delivery as an express option
We do not ship to Canada Australia, New Zealand, Caribbean, and The Far East:
Discreet Packaging
We understand that buying a wig or hairpiece can be a sensitive issue, which you may not want anyone else to know about. Which is why all of our wigs, wig accessories, hair extensions and hairpieces are sent to the specific delivery address that you provide and they are sent in discreet, sturdy, weather proof packaging.
- From the outside no one will be able to identify what is inside
- We don’t include any branding or reference to ‘Wonderland Wigs’ on the outside of the parcel
- Your address label is black font on a white label
- The return address is in a personal name (not the company name) and is plain font on a white label