Wonderland Wigs returns and exchange policy

Most of our customers are very satisfied with their purchase, however, if in the unlikely event you would like to return an item or exchange it, please read this information carefully.

Important returning tips

If your item is unused, labels are still intact, it is in its original packaging and has not been brushed, cut or had any contact with hair spray, perfume or cigarettes we can accept it back within 14 days. If the item doesn’t meet these criteria then this will invalidate any refund or exchange promise as it will be classed as used and will be returned to you at your own expense. Please note: All elements of the packaging must be intact (net, outer bag, label, etc)

  • For your own protection, all returned items should be sent by Recorded Delivery
  • We will not reimburse your postage costs
  • Your refund can take up to 10 days to appear in your account (please allow this time to pass before contacting us )

Returns Form

Your Name (required):

Your Email (required)

Your Telephone

Your Order ID

Your Order Date

Your Order Date Faulty, please supply detailsOrder ErrorRecieved Wrong ItemOther, please supply details

Fault or Other Details

PLEASE SEND RETURNS TO:

Wonderland Hair Studio
116 Marton Road
Bridlington
YO16 7PT

Contact   01262 676785 / 07868449674